Account Manager

Job Details

Account Manager
Drainage and Environmental

Job Role: Account Manager/Surveyor
Contract: Full Time

What’s on Offer:
An exciting opportunity to join a national company that represents a forward-thinking and growing industry.

As the Account Manager/Surveyor, you will act as the “Company Ambassador,” working closely with others to foster and enhance client relationships, drive sales, and identify new business opportunities.

The Ideal Candidate:
We are looking for a dedicated, enthusiastic, and energetic individual who is self-motivated to succeed both personally and as part of a dynamic Account Management team.

Successful integration within a tightly-knit team is key, and those with a sense of humor paired with a resilient personality often excel in this role.

Applicants should be within easy commuting distance to our Ongar office. A full driving license is essential.

At least 2 years of experience in the drainage/plumbing industry is required. Specific skills and experience should be brought to the role to meet the following responsibilities:
Key Responsibilities:

Serve as the primary contact for assigned clients
Build and maintain strong, long-term relationships with customers
Handle multiple clients simultaneously, often under tight deadlines
Conduct site surveys and meetings with clients
Prepare and submit quotations and reports
Identify opportunities for growth with existing clients
Explore and pursue new business opportunities and sales
Communicate client needs and expectations within the company
Manage client projects, ensuring alignment with both client and company goals
Work closely with the sales team to approach potential clients
Collaborate with the operations team to manage planned work from initiation to completion
Participate in a telephone rota to provide technical advice to in-house engineers, currently every six weeks

Core Requirements and Skills:

Proven background in drainage, plumbing, construction, or a similar field. A passion for buildings or mechanical systems is advantageous
General educational qualifications with proficiency in IT for composing professional emails and reports. Familiarity with MS Outlook, Word, Excel, and PowerPoint is helpful
Strong organizational skills with the ability to prioritize tasks efficiently
A full driving license is mandatory due to site visits
Excellent communication skills and telephone manner
Professional appearance and punctuality are essential

Reporting to:
Operations Director

Location:
Essex, CM5

Salary:

£40,000 basic
OTE £70,000+
Commission on sales
Small company van with surveying equipment provided