Job Details
IWS Water Hygiene is seeking a dynamic, experienced Account Manager to join our successful team based in Crayford, covering the South East business region. If you are a seasoned professional looking for a fresh challenge with career growth potential and the opportunity to really make a difference, then this is the role for you.
Who we are:
IWS Water Hygiene (WH) a division of South Staffordshire Plc. IWS (WH) provides services in all aspects of water hygiene and legionella control including legionella risk assessments into the public sector, utility companies, industrial, commercial and retail customers. IWS Water Hygiene, is one of the most successful businesses in the Water Treatment market and you could be joining this vibrant, forward-thinking company.
The role:
Reporting daily to the Regional Manager, the Account Manager will maintain quality relationships with existing clients, retain current contracts with them and upsell additional business. The Account Manager will also proactively identify, verify and secure new business from new customers.
As an Account Manager, you will:
Be responsible for developing and managing customer relationships, including securing new business from new customers, ensuring quality customer service is delivered to existing customers and annual sales targets are met.
Negotiate new and upsell business at the desired profit margins
Help mobilise contracts secured.
Work collaboratively and professionally with internal stakeholders to meet customer needs
Produce cost estimates and sales documents to the highest standard
Minimise any outstanding debt on accounts managed.
Maintain an accurate and valuable sales pipeline
What you’ll need:
As an Account Manager, you will be professional, motivated, customer focussed and have an untiring desire to meet targets. You will operate from our Coatbridge office and be expected to visit customers’ premises on a regular basis. You will be responsible for developing and maintaining valuable customer relationships, preparing quotations, closing sales and maintaining the account from point of sale.
As an Account Manager, you will have:
Previous experience of working in the Water Hygiene and or Water Treatment industry
Experience of managing customer service
Excellent communication skills, written and spoken.
The ability to use MS Office applications to a high standard, specifically Excel
The ability to travel anywhere in the UK, including overnight stays if necessary
Have a full driving licence
As an Account Manager, it would be advantageous if you had:
Proven track record of success in a technical sales role
Experience of Strategic Selling techniques or Key Account Management
What You’ll Get in Return:
As an Account Manager you will receive a personalised training and development plan, including:
Legionella Awareness
IFS Business Operating and CRM System
Online Report Tracker System
IWS Quality Management Systems
As an experienced and successful Account Manager you will gain access to further career opportunities within the company, including:
Senior Account Manager
Regional Manager
Sales Director
Role: Full time, Permanent
Pay: Competitive + Commission
Location: Crayford (travel required)
Benefits:
Company vehicle
Company pension
Cycle to work scheme
Employee discount
Life insurance
Free 24/7 remote GP support
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IWS Water Hygiene
IWS Water Hygiene (WH) a division of South Staffordshire Plc. IWS (WH) provides services in all aspects of water hygiene and legionella control including legionella risk assessments into the public sector, utility companies, industrial, commercial and retail customers.