Business Development Executive

Job Details

Successful company who manufacturer and sell a range of medical equipment, is looking for a Business Development Executive to join their team.

Your role will be to provide excellent customer service to patients and healthcare professionals at all times. You will promote the products and services offered via the telephone/email/live chat. You will receive and make calls/emails from patients and you will give advice on products, send samples and make follow up calls to ensure patient satisfaction.

This role is Monday to Friday 9am – 5pm, and is paying up to £25,500 plus excellent benefits.

We are looking for someone with previous sales and customer service experience who can build rapports with customers.

Duties include

• Closely follow-up all sample requests to maximise sales and sales retention by building strong relationships with customers
• Generating and following up leads
• Respond to all enquiries from both health professionals and patients
• Continue to develop an understanding of the needs of both patients and health professionals to give appropriate advice as required
• Maintain up-to-date knowledge of all products (including competitors), both features and benefits including some clinical knowledge to give appropriate advice as required
• Ensure correct data entry of all sample requests, conversions and evaluation results into Goldmine (CRM System)
• Support New Product development team with providing patient records and find suitable patients for product evaluations and achieve conversions
• Discuss the benefits of SecuriCare Home Delivery Service at every opportunity
• Respond to customer complaints and address problems immediately
• Carry out administrative tasks as required

Skills/Experience

• Excellent telephone manner
• Excellent communication, oral and written, skills
• Proven telesales and customer service experience
• Proven excellent database skills – data entry
• Analytical and enquiring mind
• Target Driven
• Possess influential and persuasive skill set
• Experience of following up Marketing campaigns
• Able to demonstrate initiative
• Possess a ‘can do’ attitude

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.