Business Development Executive

Job Details

Business Development Executive

Full time, permanent

We have an exciting opportunity for a Business Development Executive to join our Sales Support Team based in our Ipswich office. The successful applicant will be responsible nurturing new business and developing relationships with known customers who do not regularly ship with MSC.

The successful candidate will help identify new business opportunities and their shipping requirements, arrange quotations, follow up with customers to secure the booking or obtain feedback and guide/support customers through our end to end processes and procedures.

Skills and experience you’ll bring to us

Minimum basic school level qualifications (GCSE) with grade C+ in English, Math’s, IT.
Competent in using Microsoft programs, including Excel, Outlook, Power Point.
Self-motivated with a sales focused mindset.
Experience within shipping / logistics industry.
Ability to communicate effectively at internal and external levels and to build relationships.
Able to demonstrate high standards of work with accuracy and attention to detail.
Able to demonstrate a positive approach to resolving issues, working off own initiative.
Proven experience in business development
Excellent telephone communication skills
A desire to acquire new business, nurture and develop existing business
The ability to learn about products and services and describe/explain them to prospects
To be able to communicate with confidence and to interact professionally at all levels
The ability to think on your feet with a positive “can do” attitude and a pro-active “solution” mindset
Track record of successfully meeting targets and deadlines

How you will help us and what you can expect

Active desire to win new business and meet KPI’s, exploring all opportunities to increase volume by developing closer customer relationships.
Develop new and existing business from pricing enquiries, securing new bookings with a target driven approach.
Identify and promote attractive business opportunities to trade.
Actively follow up quotations using all communication channels, including warm and cold telephone contact, until bookings are achieved, and new repeat business is fully secured.
Work closely with Trade to proactively retain and grow accounts, including any research and development required, mindful of contribution toward overall sales revenue targets and budgets.
Ensure quotations are processed in a timely, accurate manner within agreed KPI’s.
Collation of performance statistics, monthly reports, market studies and presentations as required by the Sales team.
To manage and update Sales Pipelines
Strong communication and liaison across the Commercial teams and the wider business to ensure operational support.
Face-to-face meetings with clients along with the CDM as required.

So, if you feel that this is the next step in your career, please apply now.

WHAT WORKING FOR US MEANS

We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do, we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm, we provide a unique experience for our customers.

We are in continuous evolution. We strive for the most innovative solutions to embrace change, always respecting safety, and the environment.

Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge, delivering training and support; enabling our people’s professional growth. We ensure fair opportunities through providing long-term career development, embracing diversity, and valuing all cultures. Diversity bringing strengths through different viewpoints, experiences & approaches.

MSC VALUES

We are a Family Company

We have
Passion

We Care
for People

We are in
Continuous Evolution

We believe in
Equal Opportunities