Commercial Executive

Job Details

My client is offering an exciting opportunity for a forward thinking Commercial Executive. In this role, you will be the primary point of contact for our Sales Executives, managing client flight requests and addressing queries across various stages of the client journey. You will also provide vital support to our Sales and Operations Teams in handling post-sales client requirements. A solid understanding of routes and aircraft capabilities is a plus, but a genuine passion for aviation is essential.

Role: Commercial Executive
Location: Central London
Hours: 40 hours a week – working 5 out of 7 days including occasional weekends and out of hours work.
Salary: Competitive

Responsibilities:

Assist my clients Sales Executive team throughout the entire sales process.
Oversee all aspects of charter trips, coordinating with external partners such as aircraft operators and FBOs.
Proactively communicate with clients about any operational restrictions (e.g., weather delays, slot issues, AOGs, and permit concerns), offering suitable alternatives when necessary.
Ensure consistent, clear, and accurate communication with Sales Executives regarding all flight details to align client expectations with operational realities.
Deliver exceptional customer service, fostering strong relationships with both the Sales and Operations teams.

Essential Requirements:

Minimum of 1 year’s experience in an operations, sales, or aviation-related role.
Strong customer service and negotiation skills are essential.
Hands-on experience with CRM software and proficiency in MS Office (particularly MS Excel and Zoho).
A proactive, service-oriented individual who is a great team player and possesses exceptional interpersonal skills.
Ability to maintain accuracy, attention to detail, and meet deadlines, even under pressure.
Familiarity with Avinode is a plus, but not required.
A positive, engaging personality!
Full training on our systems, processes, and industry will be provided to the successful candidate.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Melanie Cave at Line Up Aviation –
Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry’s best-known companies who demand the highest standard of applicants.
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