Job Details
Customer Relations Manager
£40,000 + uncapped commission
Care Home Based
Full time
We have an exciting new role for a Customer Relations Manager based at Llys Herbert care home in Cardiff. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Llys Herbert through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.
Key Responsibilities:
Achieve targets for resident occupancy and average weekly fee.
Promote the care home and drive enquiries through events, sponsorships, and PR.
Communicate accurate information to prospective clients about our facilities, services, and prices.
Monitor competitor landscape and identify market opportunities.
Collaborate with the Home Manager and Head of Departments.
Complete all required reports accurately and on time.
Available for evening and weekend meetings and events as required.
What We’re Looking For:
Consultative sales approach
Self-motivated, flexible, and enthusiastic.
Collaborative, sharing ideas and information.
Highly organised, managing multiple priorities.
Customer service oriented.
Why Join Care UK?
Dynamic, growing organisation dedicated to outstanding care.
Supportive, inclusive team environment.
Competitive salary and commission structure alongside a comprehensive benefits package.
Make a meaningful impact on residents’ lives.
We are committed to recruiting diverse, talented people who share our passion for helping others. If you’re ready for the next step in your career, we want to hear from you!
About Us:
Care UK is an award-winning private care company with over 150 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.
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Care UK Plc
Join a growing organisation that’s focused on delivering high-quality care while having fun in a family atmosphere. We are one of the UK’s leading care home providers, with more than 40 years of experience offering quality care. Today we have over 150 homes across England, Wales and Scotland – a number that's increasing every year with our ambitious care home building programme.