Customer Relations Manager – Care

Job Details

4M Recruitment are currently recruiting for a Customer Relations Manager for a Care Home Provider based in Cheltenham.

The main purpose of this role will be to assist in delivering the sales and marketing strategy for the care home including:

Dealing with customer enquiries
Developing and implementing local sales and marketing plans to raise awareness and generate enquiries as well as increase brand awareness, including organising/attending local meetings
Promote and integrate the home and its services with local community groups
CRM customer management
Create and maintain printed material across the local area
Hold in-home, virtual and external events for both B2B and B2C audiences, alongside the Home Manager
Support the Home Manager with home viewing appointments where required

The ideal candidate will have some of the following skills, experience and attributes:

Experience in a Sales Executive, Business Development or Sales Enquiry Generation based role with excellent customer service based skills
Strong communication skills both written and verbal
Organised
Self starter
Enjoys working to targets
Good presentation skills
Passion for customer excellence and helping others

In return the client is offering a salary of £35,000 – £40,000 and an OTE of £55,000 – £60,000 as well fantastic benefits including 25 days holiday plus bank holidays, pension and many other benefits including Blue Light Discount Card and discounts at many retail and leisure venues.

If this role is of interest please apply today for immediate consideration or a further chat.