Job Details
Customer Sales Adviser
(View all jobs)
Edinburgh, Scotland, United Kingdom
Customer Sales Advisor
Location: Edinburgh
Salary: circa £45,000 (base + uncapped commission)
Working hours: 37.5 hours per week, Monday to Friday between 9am – 8pm, and Saturdays 9am – 5pm, on a rotational shift pattern.
Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching
WHO WE ARE
At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.
Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We’ve recently raised, and committed, a £164 million investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses by 2025. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.
HOW WE WORK
Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.
Sound like the kind of place you want to work? If so, read on…
THE TEAM
We’re looking for a motivated and results-driven Outbound Customer Sales Advisor to join our team! In this dynamic role, you will be responsible for reaching out to potential customers through cold calls and emails. Your primary objective will be to generate new leads, promote our products and services, and convert prospects into long-term customers.
WHAT YOU WILL BE WORKING ON
Engaging with our customers in exciting conversations about our ultra-fast, ultra-capable, and ultra-reliable full fibre service
Representing GoFibre as an ambassador, matching customers with the perfect package
Building strong connections with customers, to reach your goals and earn rewards
Offering straightforward, jargon-free support to new customers
WHAT YOU WILL BRING TO THE ROLE
A passion for sales and turning conversations into opportunities, helping customers find the right solutions
Excellent communication skills to build genuine connections with diverse customers over the phone
While phone sales experience is a plus, we welcome candidates with varied sales backgrounds who excel in a sales-driven environment
Customer-focused, skilled at understanding needs and providing tailored solutions with excellent service
Self-motivated and results-driven, thriving in the fast pace of a high-performing sales team
We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.
Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!
www.gofibre.co.uk
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GoFibre
We’re an independent broadband provider. Our mission? To connect hundreds of thousands of homes and businesses across Scotland and the north of England with the best broadband around.