Customer Sales Advisor – Car Finance

Customer Sales Advisor – Car Finance

CarMoney

Eurocentral, ML1 4UR – Just off the M8 between Glasgow & Edinburgh

£20k basic (rising to £21,500 based on performance) + OTE £45K + Excellent benefits + guaranteed earnings in your first 3 months

40hrs 5 day week – shifts across Monday to Sunday – ONLY 3 weekend days a month!

CarMoney is a young, innovative, and fast paced digital financial-services company which is growing massively month on month. We partner with the biggest names in motoring and finance e.g. AutoTrader, Motors.co.uk, RACCars, MoneySuperMarket and Confused.com With more to come, you’ll be joining a business with HUGE opportunities to grow and develop your career.

Due to continued success and growth, we are looking for Customer Sales Advisor to join our Ninja head office sales team in Motherwell. As a Customer Sales Advisor you will be provided with warm finance leads and you are responsible for converting accepted finance agreements into sales deals. Full training on FCA products and services and the processes of selling car finance will be provided through our world class Ninja Training Academy!

• Building and selling finance agreements over the telephone, email and live chat
• Qualify customer needs to understand where they are in their car buying journey
• Advise and present best options to the customer to fit their needs
• Communicating and updating the customer on the progress of their finance agreement
• Liaise daily with internal departments such as payouts, handover, admin on progress of customers finance agreement
• Liaise with external car dealer groups on customers car purchase/options
• Update CRM system with all relevant information
• Check and validate customer documents i.e. bank details, driving licence
  Always deliver exceptional customer service remembering the customer is at the heart of what we do

• Previous telephone sales/customer service experience is preferred however full training is provided
• Call or contact centre experience is advantageous (we are not a typical call centre!)
• Ability to follow a call structure and sales process
  Ease in explaining complex products clearly and concisely
• Achieve and maintain compliance standards
• The drive to succeed and to meet both personal and team targets
• Excellent communicator with a natural ability to build rapport
• Hard working, self-motivated and resilient
• Organised and impeccable attention to detail
• Experience handling objections
• An existing knowledge of vehicle sales, car finance and car leasing would be highly beneficial

• 30 days holiday rising with length of service
• Flexible shift patterns to suit your Ninja lifestyle
• World class training delivered by the Ninja Academy
• Internal development opportunities – climb the Ninja ladder!
• Onsite parking
• Free tea & coffee and breakfast on a weekend is on us!
• Daily, weekly, and monthly incentives and the big one…. Win a trip to Japan.
• Employee discounts
• Generous Ninja Referral Scheme
• Pension & Life Assurance
• Enhanced maternity & paternity leave
• Regular giving back days and charity events
• Access to the Wellbeing Centre – MOT & In house counselling services
• Colleague events – Family Fun Day, Annual ball, Christmas party – yes we like to have fun!

If you would love to be part of our CarMoney family, please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

CarMoney is an equal opportunities employer. Everyone is welcome here, as long as you have the drive and passion to succeed, then we would love to hear from you.

Vacancy Contact Email

Lee-Anne.Dolan@carmoney.co.uk