Job Details
Customer Service/Sales Support – Coventry
£30,000 – Sales & Marketing
Ref: 490 Date Posted: Monday 03 Mar 2025
Customer Service/Sales Support
Location: Coventry
Salary: £30,000
Status: Permanent
Hours: Monday to Friday 0800-1700
Join an Award-Winning Dynamic Team
The Client:
Family business established early 2000, working within an amazing team of people, a wonderful company culture together with unrivalled values of respect, understanding, support and appreciation.
Listed as top 1000 Companies to Inspire Britain
Team focused culture supported by industry-leading benefits and opportunities for personal and professional growth.
This is your chance to be part of one of Britain’s fastest-growing companies and shape the future of sustainable building solutions.
Are you ready to make an impact? We’re looking for a driven and enthusiastic individual who is customer centric, supporting the sales team and other areas of the business.
The Role:
Identifying new Homeowner Sales Opportunities (Deals) through:
Answering the phone
Following up samples
Identification through the managing of the ‘Enquires’ Inbox
Manage a section of the Homeowner sales pipeline with a view to securing the deals through:
Following up Material Lists
Advising the customers as to Approved Installers and Dealers
Technical support – calls to be transferred to Tech Sales when required
General support to customers wherever required – become a Trusted Advisor
Gathering and documenting key project information is essential for both of the above to be effective
What We’re Looking For:
A polite, professional, and persistent telephone manner.
A proven track record in achieving targets and delivering excellent customer experiences.
Experience with CRM systems and the ability to adapt to change.
Strong communication, organisation, and planning skills.
A “Can do” attitude, with the drive to go above and beyond for our customers.
Ready to take your career to the next level? Apply now and become a key player in our client’s mission to provide exceptional customer experiences and drive sales success!
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Glue Resourcing
Glue Resourcing is a recruitment consultancy which sources key personnel for both SME and Corporate clients nationwide. Our recruitment services cover a wide spectrum of job disciplines and market sectors, sourcing key talent for a diverse range of clients. Our approach is designed to provide a bespoke recruitment solution to both our clients and candidates which consistently delivers.