Internal Sales Consultant – Outbound

Job Details

Do you have a passion for connecting with people, building new relationships and nurturing current ones?

If your answer is YES, then Altro have the opportunity you have been waiting for…

We are currently recruiting for an Internal Sales Consultant to join our Global Customer Care Centre in Letchworth Garden City. This is a 15 month fixed term contract, full time position. Following an initial training period, this will be a hybrid working position, providing flexibility for both home and office working, Monday to Friday.

What will you be doing? As part of our Outbound team, working in partnership with Sales and Marketing, this role focuses on making outgoing calls to prospective or existing customers. With responsibilities across a selection of customers, the team follows up on multiple campaigns, protects projects and creates profitable interactions, whilst also enhancing the customer experience.

As well as an exciting opportunity and a competitive salary, what does Altro offer?

Holiday entitlement starts at 25 days; if you need a little extra… you can buy some more
After initial training, hybrid working (3 days a week on site at our Letchworth Garden City HQ)
A defined contribution pension scheme available for all staff
Hopefully never needed, but from day one you will be covered by our life assurance scheme
Occupational Sick Pay and an onsite Occupational Health Service
Confidential 24-hour life management and personal support service for you and your family
Free eye tests are available for all employees
A paid day off each year to take part in our volunteering scheme
Don’t worry about getting parked…we have free car parking at all our sites
We offer long service awards to all our employees
Whether you are a graduate or looking to progress, we will help you to develop your career
A variety of social events across the group, including the company Christmas party.
It might be a long way off but we know it’s not always easy to stop working so we provide advice and support to ease the transition to retirement.

Who are we looking for? We are looking for someone with experience of dealing with outbound and inbound customer enquiries (telephone, email, or social media) and delivering exceptional customer service. Someone who is confident in proactively contacting new and existing customers via cold and warm leads, to generate new business. You will have experience of meeting/exceeding set KPI’s and of working in a flexible environment, where the work tasks are adapted to the ever-changing requirements of the business.

So, who are The Altro Group? There are 2 trading divisions Altro, a leading British manufacturer and supplier of premium flooring and wall cladding systems for construction and transport and Autoglym, a leading British manufacturer and supplier of premium vehicle valeting products. We have been going strong since 1919. Family owned and run, we share family values; we care about you, each other and are passionate about what we do. Head to our Life_at_altro and Life_at_Autoglym Instagram pages to find out more about #LifeAtAltro #LifeAtAutoglym, and #ThePeopleBehindTheProduct

Everyone is welcome at Altro for who they are, no matter what their background is or how they identify. We appreciate that everyone is different and with that diverse uniqueness we can all thrive. “We don’t want you to just work here. We want you to belong here.”

Sounds like a great opportunity? Click apply today! We can’t wait to hear from you!