Job Details
About The Role
Working with the Business Development Manager (BDM), your main responsibility is to increase company revenue and profitability in line with agreed KPI’s and business plans. Your area of focus will be to support the Test Measurement and Inspection (TMI) BDMs with increasing customer contact, engagement and satisfaction.
Key Responsibilities
Generate spend from dormant and new business accounts through telephone and email communication
Be proactive and confident in generating business from cold leads
Take a proactive approach to growing existing customers via focused projects
Manage all new customers to ensure a consistent customer journey and “on-boarding”
Deliver high level of customer care in line with customer SLA’s
Ensure the CRM system is kept up to date with activity at all times and data is transferred from the Business Operations system
Administer the Sales enquiry and ordering process
Coordinate customers’ product calibration process
Build and maintain positive, professional relationships throughout different levels of the company
Work closely with the Marketing Team and support all TMI campaigns and Marketing activity
Promote change positively and assist in embedding new concepts
What We’re Looking For
Highly organised
Possess and excellent telephone manner
Ability to work accurately, at pace
Excellent communications skills
Positive ‘can do’ attitude
Highly driven and motivated
Excellent relationship builder
Intermediate IT skills, including the ability to analyse data
Conscientious Team Player
What We Can Offer You
25 days annual leave + bank holidays
Company Pension
Life Assurance cover
40 hour working week Monday – friday
Save As You Earn Scheme
Cycle to work scheme
Free Tool Hire
Training & Development Opportunities
Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)
A Little Bit About Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
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Vp plc
When complexity and constraints demand capability beyond the ordinary, companies turn to us We are specialists in equipment rental and an expert provider of people, services and support, principally for the Infrastructure, Construction, Housebuilding and Energy markets. We are involved in many of the critical projects which allow economies to grow, in the UK and overseas.