Key Account Manager

Job Details

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Key Account Manager

Salary: £40,000 per annum, with an annual performance bonus and company car/cash allowance plus Veolia benefits and pension

Hours: Monday to Friday, 40 hours per week

Location: Westminster, London

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

Job purpose:

To take strategic responsibility for both the management and progression of the portfolio of Westminster-based accounts and brokers. The objective is to establish foundations for a long-lasting and profitable business relationship over the full duration of the contract ensuring exceptional levels of service and customer care are delivered whilst maintaining and increasing the profitability of each account. The introduction of innovation, along with value-added services to enhance the Veolia offering, should also be delivered. Ultimately this position will place Veolia in the best possible position to either extend or renew, the contract upon its expiry date for which this role will take the lead and ownership during the extension or bidding process.

What you’ll be doing;

Ensure the support service stakeholders are fully briefed and understand the customer’s requirements and call upon them for their assistance and expertise when required.

Seek out and offer sales and growth opportunities to other business lines where applicable.

Guide and support the financial modelling team and lead the subsequent commercial bid sign-off process aligned to the appropriate delegation of authority levels for all extension and renewal bids.

Actively look to develop strong relationships with large prospective customers, business improvement districts and major landlords.

Represent the interests of Veolia and Westminster City Council and promote the value of our strategic objectives.

Ensure debt levels are managed within each account’s commercial terms and support any invoice dispute.

What we’re looking for;

Sustainability knowledge

Environmental legislation knowledge

Tender management experience

Contractual negotiation experience

Relationship management and development experience

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

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Rewards & Benefits

As well as great pay, being part of our team means you
can look forward to lots of benefits:
Holiday
Up to 25 days of paid holiday (plus bank holidays). With the option to buy additional leave, depending on the role.
Pension
An optional pension scheme that both you and Veolia can contribute towards
Discounts
The MyChoices employee discount scheme; for savings on a range of products and services from travel and grocery, to insurance and financial products
Cycle2Work
A Cycle2Work scheme that could save you tax and National Insurance when you buy a new bike to cycle to work
Volunteer Day
One paid day a year to volunteer with a local charity or cause of your choice
Share Scheme
Invest in Veolia’s shares through our share scheme
Life Insurance
Life Insurance is provided to all Veolia staff (subject to age limitations). This benefit gives you the peace of mind that your loved ones are protected in the event of your death.
Employee Referrals
Refer friends or family to specific roles within Veolia and receive between £500 to £1,000 (terms and conditions apply)
Employee Assistance Programme
Our Employee Assistance Programme is there for 24/7 confidential support to deal with any problems, both inside and outside of work
Mental Health First Aiders
A community of over 230 mental health first aiders across the business
Virtual GP
Access to a virtual GP 24/7 for you and your immediate household
Physiotherapy
A physiotherapy service to help you when needed