Job Details
The vacancy
Shift Pattern:
5 days over 6 working days
Mandatory weekend working on a rotational basis
Permanent
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Are you:
Passionate about customer service & building community support for the charity.
An enthusiastic Manager with previous retail experience.
Able to demonstrate strong leadership skills and commercial awareness.
Able to demonstrate proven success in achieving sales targets,
Do you have a hands-on approach and the ability to:
Recruit and motivate a team of volunteers to maximise sales and generate income to support the work of EACH.
Influence and increase sales and productivity.
Experience of working with volunteers would be an advantage, however this role would also suit a candidate with high street retail experience. As this is a retail post, regular weekend work is required.
The benefits
Enhanced holiday – 27 days + 8 UK bank holidays
Additional holiday purchase scheme
Employer pension scheme (up to 7% employer contribution) inc. life assurance cover
Free eye tests
Cycle to work scheme
Employee wellbeing support scheme
Our retail vision
East Anglia’s Children’s Hospices (EACH) has a vision to be the most loved charity shop in our community. We think our 49 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive – Our Style with EACH brand recently won the Third Sector Award’s ‘Best use of social media’ 2022. The income from our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most.
For aspiring Shop Managers & Area Managers we have a structured, competency-based development tool, focused on supporting individuals to develop confidence and skills in all areas of their role, including online, internal and external training.
From driving our retail vans, to carrying out maintenance on our shops, it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops, retail distribution centre and online platforms.
The organisation
East Anglia’s Children’s Hospices (EACH) ensure the best possible quality of life and make every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.
We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 49 shops and a Retail Distribution Centre.
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East Anglia's Children's Hospices
East Anglia’s Children’s Hospices (EACH) delivers all-encompassing, lifelong care that includes a comprehensive range of services to support both bereaved and non-bereaved families. Our aim is to ensure the best possible quality of life for babies, children and young people. Families want their children to enjoy life and we believe every young person, including those receiving hospice care, needs the same things to thrive – friendship, fun, family time, activities and laughter. Our hospices are happy, homely places for children to be children, and a dependable, supportive and restful space for families to be families.