Job Details
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our East Midlands Division is looking to recruit a Sales Advisor to join the Division’s Sales team.
The Role
The role of Sales Advisor, reports to the Senior Sales Manager and carries out all aspects of the day-to-day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion.
Principal accountabilities of the role include:
Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard.
Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times.
Guide potential purchasers around show homes, stock plots, and sites to fully demonstrate the product.
Ensure visitors and potential purchasers to the site are aware of Bellway’s Health and Safety Policy and they are always accompanied by a Bellway representative.
Maintain accurate records using Bellway’s in-house CRM system.
Liaise with purchases, solicitors, and financial advisers on a regular basis.
Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Company’s handover policy.
Assist purchasers following legal completion with any defects or customer care issues
Attend and minute a weekly Sales/Site Meeting with your Site Manager.
Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales.
Experience, Qualifications and Skills
Experience
Experience working within a face-to-face sales environment.
Experience working as a Sales Advisor for a residential house builder is desirable.
Qualifications and Training
GCSE Maths and English – Grade 4/C or above (or equivalent)
Skills and Aptitude
Effective negotiation and sales skills
Good administration skills
Strong communication and listening skills
Ability to work on own as well as part of a team
IT literate and the ability to adapt to new systems
Committed to diversity and inclusion
The Role and Working Conditions
Willing to be flexible in respect to day-to-day duties and hours worked.
Lone working, dependent on site.
Ability to travel to all sales sites, including divisional offices.
Able to work weekends and bank holidays.
In return we can offer you:
Competitive basic salary + monthly commission
Contributory pension scheme
25 days holiday, plus bank holidays
Access to discounts and benefits portal
ShareSave Scheme
Cycle to Work Scheme
Life assurance
We reserve the right to close this vacancy if a large volume of applications are received.
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Bellway Homes Ltd
Our sales team’s primary role is then to sell the houses, but they are also there to provide an exceptional customer experience and help guide customers throughout the buying process, from reservation through to exchange or legal completion. The look and feel of the development is the responsibility of the sales team and this includes the fitting out of sales offices and show-homes, signage, landscaping, and most of all maintaining a high standard of customer service.