Sales and Membership Manager

Job Details

Sales and Membership Manager

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Do you have a passion for planning and delivering an excellent membership experience? Do you have excellent leadership skills with the ability to manage both your and your team’s workload? Are you motivated by driving continuous service improvements?

An exciting opportunity has arisen to work in the Facilities Directorate (FD) Marketing, Sales and Retention team supporting our Sport and Physical Activity (SPA) service. You will manage the sales & membership team and be responsible for meeting challenging membership targets to help achieve our sports strategy. You will be responsible for overseeing the day-to-day activities of the sales & membership team, including the implementation of the membership sales strategy, planning and delivering promotional activities and initiatives. You will be required to contribute to the wider team, evaluating the impact of activities undertaken and contributing ideas for improvements to the general operation of the service.

You will have experience working in a customer focused environment, with excellent communication skills and the ability to build effective relationships. With a commitment to providing excellent customer service and identify continuous service improvements, you will have the ability to manage and prioritise your own workload whilst line managing your team to tight deadlines. You will also have a high level of accuracy and attention to detail, with excellent analytical, numeracy and literacy skills.

The role is required for 35 hours each week, which may include the requirement for you to work during an evening, weekend and occasional Bank Holiday working.

What we offer in return

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!

• Generous pension scheme options plus life assurance.

• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.

• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.

• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

Please note that due to Home Office visa requirements, this role may only be suitable for first-time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa

To explore the post further or for any queries you may have, please contact:

Charlie Whitehill-Sharkey – Sales, Marketing and Retention Manager

Email: c.whitehill-sharkey@leeds.ac.uk