Sales Coordinator

Job Details

Are you a friendly and organised individual who thrives in a dynamic environment? We’re looking for a Sales Coordinator to join our internal sales team in Southam, Warwickshire! The Sales Coordinator will play a vital role in supporting our sales department, ensuring that all sales processes run smoothly and efficiently. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for helping others succeed. You’ll be the glue that holds our sales operations together, assisting in everything from managing schedules and appointments to maintaining customer relationships and preparing essential reports. If you have a keen eye for detail and a knack for multitasking, you’ll find this role to be both fulfilling and rewarding. Collaborating with passionate sales professionals, you will contribute to driving success and achieving targets while fostering a positive team atmosphere. We encourage you to bring your positive attitude and problem-solving skills to help support our sales team and deliver outstanding service to our clients. Join us in building excellence and making a difference in our industry! If you’re ready to jump into a role that is crucial for our success, we can’t wait to hear from you!

Responsibilities:

Main point of contact for customers
Quoting customers on Microsoft Dynamics NAV
Processing orders on Microsoft Dynamics NAV
Entering information onto our CRM system and the daily upkeep of this
Answering phone calls to customers
Outgoing calls to customers
Liaising with other departments via phone, email, Microsoft Teams and in person regarding orders/quotes/lead times/item availability etc
Dealing with emails – incoming / outgoing from the sales group email and work email address
Reporting customer complaints to the internal NCR process
Helping with quotes/orders from the Sales Support Team in Poland
When required attending Sales / Operations daily meeting
Offer after sales support to customers
Keeping customers updated on the order journey

Requirements:

Computer literacy and working knowledge of relevant software tools
Very good telephone and written skills
Numeric
Commercial awareness
Working with Excel
Knowledge of the Civil engineering business
Good communicator
Good multi-department team player
Excellent written and verbal communication skills
Good interpersonal skills
Attention to detail
Technical knowledge
Site Experience (desirable and not essential)

Join our 1,500+ specialists working across 10+ sectors in more than 50 countries.

The next stages of our recruitment process could include telephone, face-to-face, or virtual interview with the Hiring Manager and a member of our HR team

What else do I need to know?

Safer, stronger, smarter. These values guide everything we do at DYWIDAG. We’ve been supporting infrastructure since 1865, and safety always comes first. Our strength is rooted in our engineering legacy, and smart, digital technologies are our future. We’re looking for passionate teammates with the mindset to succeed in the world of construction whatever role they fill, who can embody these values.

We are committed to promoting equal opportunities in employment, and job applicants will receive equal treatment regardless of gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

DYWIDAG has a responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, any offer of employment is subject to DYWIDAG verifying Right to Work before the successful candidate starts work.