Sales Executive

Job Details

Sales Executive – Mercedez Benz Coventry
Competitive salary + OTE + Company Car
45 Hours

Fun, exciting & rewarding – Join us for the ride!

Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
Retail discounts that save you money every day
Gym discounts, cash healthcare plans, and a cycle-to-work scheme
Car discounts for new and used purchases and servicing
Flexible pension scheme to support your financial future
Family-friendly policies that help you spend more time with the people that matter
A wellbeing programme to support you and your family
An internal colleague recognition system to celebrate achievements
A community volunteering day

What you’ll do day to day

Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
Maintain in-dept product knowledge and continuously enhance expertise through manufacturer-led training sessions
Recommend suitable add-on products that align with customer needs and preferences
Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
Deliver outstanding customer service that fosters loyalty and encourages referrals

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
Ability to deliver first-class customer service with energy and enthusiasm
A genuine interest in helping customers and contributing to the team’s success
Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
Exceptional listening and communication skills, focused on understanding customer needs
Must hold a Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect – Integrity – Transparency – Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.