Job Details
Due to growth with our Connect business we are looking for an exceptional Sales Manager to lead the Sales team on their journey of continued growth.
Based: Sheffield Office S9 & Field based
Hours: Monday – Friday 9.00 – 17.30
What you’ll be doing:
Develop and implement a robust sales strategy to achieve and exceed sales targets through measurable KPI’s
Leading a highly engaged team, understanding their strengths and development opportunities, and supporting personal development plans
Work closely with the marketing, pre-sales, commercial manager and customer support teams to ensure alignment on sales initiatives, product launches, and customer onboarding processes.
Prepare regular sales forecasts and reports, analysing performance metrics and sales trends to provide actionable insights to senior management
Build and maintain long-term relationships with key clients, ensuring high levels of customer satisfaction and loyalty.
Provide ongoing support and guidance to clients and act as a point of escalation.
Understand and work to mitigate churn and profit dilution against set targets
Strong understanding of communications and IT products, including cloud services, network solutions, cybersecurity, and telecom services.
What we’re looking for:
To have management experience in a similar sized, sales-driven business
Proven coaching skills, a hands-on management style and a passion for building team confidence and capability
A track record of identifying commercial opportunities within a team to maximise sales.
Provision of meaningful reports including KPI reports and customer reports to Sales
To be confident working in a team, approachable and friendly to colleagues and clients
To be keen to learn about the latest technology.
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