Job Details
Sales Operations Executive
Oracle Car Finance are the UK’s number one broker for prestige, sports and classic cars and due to a substantial growth period, we are looking for a Sales Operations Executive to join our expanding team in our Knaresborough Head Office. This role will play a vital part in providing operational support to our customers, sellers and lenders.
As a Sales Operations Executive you will help in exceeding our customers’ expectations by, delivering industry leading customer service from Acceptance to Delivery. We are looking for the most ambitious and dedicated people to join our team.
A bit about the role
Exceptional organisation skills, ensuring your customers’ loan agreements are being progressed to meet the customer’s targeted delivery date for their car
Pro-actively contacting customers to ensure their loan documentation is returned quickly and that it is accurate and complete
To grow, nurture and expand your relationship with the customers you are supporting building our 5-star Trustpilot rating
Use our in-house CRM system to provide operational support for customer enquiries ensuring issues are resolved quickly and efficiently
A bit about you
You will be customer focused, self-motivated, with an eye for detail and ready to accelerate your career in a fast-paced operations role
You will be a perfect blend of competitive and team player
You won’t be afraid of picking up the phone and having great conversations with customers and sellers, showing tenacity to push through deals at a fast pace
You will be looking for a company with a great culture and supportive team
You will be extremely organised, and a great multi-tasker
You will be proactive and a good problem solver
Having worked in a FCA regulated environment
Experience of the motor trade is desirable
A bit of what’s in it for you
Initial and ongoing training throughout your career & access to our in-house L&D support
32 days annual leave (including bank holidays) increasing up to 38 days with service
FREE Gym Membership
Long service benefits such as increased pension contribution, health care provision and EV salary sacrifice Scheme.
Cycle to Work Scheme
Death in Service benefit
We celebrate success – team social events throughout the year, company awards, length of service and much more!
Working pattern 8.45am to 5.30pm, Mon-Fri
Oracle Car Finance help our customers fund over £200million of vehicles each year, and we’re still growing. With over 2,600 5-star reviews and an overall Trustpilot rating of 5.0 out of 5.0, our customer reviews speak for themselves. Our dedication to providing a seamless service for our customers means we are seen as the best in business, and we need you to help us deliver that to more people than ever before.
As an FCA regulated business, any offers of employment will be subject to a full credit search; adverse credit may affect our ability to proceed.
Required Skills: Administration, Coordination, sales, Sales AdministrationAlert me to jobs like this.
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