Telesales and Social Media Researcher

Job Details

Job Advert: Telesales & Social Media Researcher
Salary: Up to £30,000 per year
Job Type: Full-Time

Are you a driven and results-oriented professional with a passion for sales and digital engagement? If so, this exciting opportunity could be the perfect fit for you.

Our company is a forward-thinking provider of facilities management and support services, committed to delivering outstanding solutions for our clients. We are looking for a Telesales & Social Media Researcher to join our dynamic sales and marketing team. You will play a vital role in generating new business opportunities, building strong relationships with prospects, and driving growth through proactive outreach and digital engagement.

Key Responsibilities:

1. Telesales Duties:

Make outbound sales calls to prospective and existing clients to promote services.
Identify, qualify, and convert leads into appointments and sales through proactive outreach.
Deliver persuasive sales pitches and presentations over the phone.
Overcome objections and close low-value sales while ensuring customer satisfaction.
Manage and report all sales activities and leads through a CRM system.
Follow up on leads from marketing campaigns and inbound website inquiries promptly.
Nurture long-term client relationships and consistently meet or exceed sales targets.

2. Social Media Sales Duties:

Engage with prospects on platforms such as LinkedIn to generate interest and build relationships.
Respond to inquiries and messages on social media promptly, providing tailored responses.
Create and manage sales-driven social media campaigns to generate leads and drive traffic.
Share relevant content, respond to comments, and initiate conversations to build engagement.
Monitor social media trends and competitors to adapt sales strategies and stay ahead in the market.
Collaborate with the marketing team to align social media efforts with broader sales strategies.

Skills and Qualifications:

Experience:

Proven experience in telesales, appointment setting, customer service, or sales, preferably in a B2B or B2C environment.
Experience in the facilities management (FM) industry, particularly Hard and Soft Services, is desirable but not essential.
Familiarity with using social media platforms for business development and sales outreach.

Technical Skills:

Proficiency in cold calling, lead qualification, and appointment setting.
Experience with CRM systems and sales tracking tools.
Knowledge of social media tools, digital marketing, and lead generation techniques.

Personal Attributes:

Excellent verbal and written communication skills, with the ability to engage and build rapport via phone and social media.
Strong sales skills, including the ability to handle objections, close deals, and meet performance targets.
Self-motivated, goal-oriented, and adaptable to changing priorities.
Strong networking and relationship-building skills, both online and over the phone.
Analytical mindset with the ability to track and optimise social media campaigns.

Work Environment:

Engaging with clients via phone and social media while managing leads and tracking performance metrics.

If you are passionate about sales, skilled in digital engagement, and ready to contribute to a fast-paced and supportive team, we want to hear from you! Apply now to take the next step in your career.