Telesales Representative

Job Details

Telesales Representative

Tredegar NP22

Commutable from Mountain Ash, Abercynon, Ystrad Mynach, Merthyr Tydfil, Pontypridd, Hirwaun, Blackwood, Caerphilly

Benefits:-

25 Days holiday plus bank holidays
Pension Scheme – matched 5%
Commission Opportunity
Onsite parking
Excellent training opportunities

This is a great opportunity to join a thriving business who put employee welfare and development at the forefront of the business. This role will provide a 5% matched pension, 25 days holiday in addition to bank holidays, a competitive salary and the ability to earn commission. The business have rapidly expanded over the last few years and looking to add to their sales team with the addition of a Telesales Representative. The role will come with full training on their products and services.

Role & Responsibilities:

To contact existing and potential customers through tele-sales activity and record activity
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed – setting appointments as required
Enter and update customer information
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
Continuous improvement on KPIs to ensure effectiveness of campaigns
Measured success to be monitored with delivery against impact – daily, weekly and monthly Reporting

Knowledge, Skills & Experience:

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Excellent communication and interpersonal skills
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Negotiation skills with the ability to resolve issues and address complaints

25734/400

To apply please email your CV / resume to jackl@hunterselection.co.uk

If you are interested in this position please click ‘apply’.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Reference: 25734/400_1737650769

Salary: Negotiable

Salary per: Annum

Job Duration:

Job Start Date:

Job Type: Permanent

Job Location: Tredegar, Blaenau Gwent

Job Industry: Sales